Shipping policy
Welcome to MithaiCana, your trusted source for authentic and traditional Indian sweets. We are delighted to offer our delectable sweets to customers in Bangalore and at all major airports in the region. Our aim is to ensure that you receive your sweets in perfect condition and with the utmost convenience. Please take a moment to review our Shipping Policy to better understand our shipping procedures and expectations.
Shipping Zones
We proudly serve customers in the following areas:
Bangalore: We offer swift and reliable delivery services throughout Bangalore, making it easy for you to enjoy our sweets in the comfort of your home or workplace.
Major Airports: For travelers passing through major airports in Bangalore and surrounding regions, we provide a convenient option to purchase our sweets and take them with you on your journey.
Shipping Methods
At MithaiCana, we prioritize the freshness and quality of our sweets. To achieve this, we use the following shipping methods:
Standard Shipping
Bangalore: For our customers in Bangalore, we offer 30 minutes delivery options based on your location. Enjoy our sweets at their freshest!
Major Airports: For travelers at major airports, we have dedicated pickup locations within the airport premises. Simply place your order in advance, and your sweets will be ready for pickup as you pass through the airport.
Shipping Charges
Shipping charges may vary depending on your location and the size of your order. You will be provided with the exact shipping cost during the checkout process. We strive to keep our shipping fees as competitive as possible while ensuring the safe delivery of your sweets.
Order Processing Time
Bangalore: Orders placed within Bangalore are typically processed within 30 minutes (The location should be withing 5 KM readius from MithaiCana store).
Major Airports: Orders for airport pickup should be placed at least 24 hours in advance to ensure availability. We will confirm your pickup time and location via email.
Tracking Your Order
Once your order is processed and ready for shipment or pickup, you will receive a confirmation email containing tracking information. This will allow you to monitor the status of your order and know when to expect your delicious Indian sweets.
Packaging
At MithaiCana, we take great care in packaging your sweets to preserve their quality and freshness. Our packaging is designed to protect your order from external factors, ensuring it arrives in perfect condition.
Returns and Exchanges
We are committed to your satisfaction. If for any reason you are not completely satisfied with your order, please refer to our Return and Exchange Policy for detailed instructions on how to request a return or exchange.
Contact Us
If you have any questions, concerns, or need further assistance regarding our Shipping Policy, please do not hesitate to contact us. Our customer support team is here to assist you and make your experience with MithaiCana as delightful as our sweets.
Thank you for choosing MithaiCana for your Indian sweets cravings. We look forward to serving you and providing you with the finest sweets that India has to offer.